Exchanges & Returns:
I am truly confident that you’ll love your print. They will uphold the test of time and become a talking point in your household. Straight refunds are not accepted when these are prints in limited edition, however in the event that you'd like to exchange your print for a different one of equal value, you'll have 15 days to contact us from the date of delivery to arrange the exchange. You'll just need to cover the shipping charge.
Safety
The print tubes and packaging are extremely tough and are capable of surviving the roughest of shipping journeys, however in the rare event that your print arrives with any kind of damage, we will gladly replace it for you completely free of charge.
How to proceed?
Just send an email with an image of the package, print and certificate of authenticity as well as the order number to support@kinokast.org and we will get the replacement arranged for you right away.
We'll cover the return shipping for any damaged orders and the subsequent replacement print.